Better cover for pets, less fuss for vets

Better cover for pets, less fuss for vets

Get treatments pre-approved and get paid directly

Get treatments pre-approved and get paid directly

How it works

Submit pre-approvals or claims in a few clicks

Either through the Fetch vet portal, or where available directly through your PMS

Fetch checks your client's cover in 15 mins

Available after you & your client have set up Fast Claims and 9-5pm Weekdays, 9-3pm Sat, 9-1pm Sun AET

Your client pays their contribution in-app

Including their excess or remaining cover%, and any items not covered

Fetch pays you the full amount

Helpful info for Vets

How does insurance work?

Who's Fetch Pet Insurance?

How does Fetch cover work?

Does Fetch have waiting periods?

Does Fetch cover pre-existing conditions?

Are there any age limits to Fetch plans?

Are pre-existing conditions removed if they go away or are dormant for a long period?

How do I know how much benefit a customer has left?

How do pet insurance excesses and coverage work?

Does Fetch cover prescription medication?

Do you cover hereditary or genetic conditions?

Does Fetch cover complementary therapy?

Are routine preventative care expenses, such as vaccinations, covered by Fetch?

Are there any breed-specific conditions or exclusions to be aware of?

How do claims work?

Fast Claims - What does it mean, how does it work?

How do I submit a claim? What do I need?

How do I submit a pre-approval?

Does Fetch allow pre-approvals or pre-authorisation?

How can I see the progress of claims or pre-approvals?

How quickly are claims processed, and how long does it take for reimbursement?

How do you get in touch with me if additional information is required?

Are there any limitations on the number of claims or the amount of coverage per year?

How do claims for online pharmacy work?

What if I refer the customer’s pet somewhere else?

How do I?

How do claims payments work?

How do I get in touch with Fetch?

What do I do when you’re closed?

How do I speak to Fetch?

How do I give you feedback or ideas?

Fetch support team

HC

Charlotte the vet

Dr Charlotte

Vet

AM

Andrew the vet

Dr Andrew

Vet

HC

Katrina the vet nurse

Katrina

Vet Nurse

Annie the vet nurse

Annie

Vet Nurse

HC

Leanne the vet nurse

Leanne

Vet Nurse

πŸ–₯️ Chat with us in vet portal

πŸ–₯️ Chat with us in vet portal

πŸ’¬ Talk to us online

πŸ’¬ Talk to us online

Cover we think you'll ❀️

Cover we think
you'll ❀️

Cruciate Ligament

$2,600

No Sub Limit

Hip Joint Surgery

$1,200

No Sub Limit

Skin Conditions

$500

No Sub Limit

Vet Consultations

$300

No Sub Limit

Cruciate Ligament

$2,600

No Sub Limit

Hip Joint Surgery

$1,200

No Sub Limit

Skin Conditions

$500

No Sub Limit

Vet Consultations

$300

No Sub Limit

$30k cover every year

$30k cover every year

$30k cover every year

Customers can cover up to 100% or get a $0 excess, with no inner vet sub-limits

Customers can cover up to 100% or get a $0 excess, with no inner vet sub-limits

Customers can cover up to 100% or get a $0 excess, with no inner vet sub-limits

Extras included

Extras included

Extras included

From health scares, to tooth troubles, or mental muddles - Fetch includes cover others don't.

From health scares, to tooth troubles, or mental muddles - Fetch includes cover others don't.

From health scares, to tooth troubles, or mental muddles - Fetch includes cover others don't.

πŸŽ“

Behaviour

πŸ₯£

Food

🦡

Physio

🦷

Dental

πŸ›Œ

Board

πŸ”Ž

Lost pets

πŸ‘‹

Introduction to your pet’s Plan

text

πŸ“‹

Pre-existing Conditions

text

⏳

Waiting Periods

text

Easy to understand

Easy to understand

Easy to understand

We've rewritten the PDS from scratch so you and your client's know exactly what they can claim for.

We've rewritten the PDS from scratch so you and your client's know exactly what they can claim for.

We've rewritten the PDS from scratch so you and your client's know exactly what they can claim for.

Mina the dog
Mina the dog
Mina the dog
Mina the dog

Mina & Naomi

β€œLove that they sync up with my vet so admin is all sorted ahead of time. Recommended.”