FAQ
Insurance
How do pet insurance waiting periods work?
A waiting period ⏱️ is the period of time you'll need to wait for your pet's cover to begin after their plan starts.
Fetch Pet insurance waiting periods
At Fetch, we have specific waiting periods:
Injuries (e.g., a broken leg from a fall or a cut paw): 48 hours
Illnesses (e.g., a tumor or kidney disease): 30 days
Specific Conditions (Cruciate Ligaments, Patellar Luxation, Hip Dysplasia, Elbow Dysplasia, BOAS, Cherry Eye): 90 days
Skip waiting periods with Fetch ⏭️
Fetch allows you to skip the waiting periods through a simple in-app process. 📲 After signing up, follow the instructions so we can check your pet looks healthy. If everything checks out, we can skip the waiting periods for your pet. ✅ We typically complete this review within 1 working day.
In the cover section of your app, you can see the countdown of waiting periods and when they’re skipped.
Fast Claims and pre-existing condition checks 👩⚕️
Waiting periods are separate from checks for pre-existing conditions. These conditions might still be excluded as a pet could appear healthy but have underlying or ongoing issues.
Fetch offers an upfront check for pre-existing conditions. After signing up, let us know your vet's details in the app. We’ll contact them for your pet's records and inform you of any pre-existing conditions that aren’t covered. This process usually takes a few weeks depending on when we hear back from your vets.