FAQ
Insurance
How do pet insurance waiting periods work?
A waiting period โฑ๏ธ is the period of time you'll need to wait for your pet's cover to begin after their plan starts.
Fetch Pet insurance waiting periods
At Fetch, we have specific waiting periods:
Injuries (e.g., a broken leg from a fall or a cut paw): 48 hours
Illnesses (e.g., a tumor or kidney disease): 30 days
Specific Conditions (Cruciate Ligaments, Patellar Luxation, Hip Dysplasia, Elbow Dysplasia, BOAS, Cherry Eye): 90 days
Skip waiting periods with Fetch โญ๏ธ
Fetch allows you to skip the waiting periods through a simple in-app process. ๐ฒ After signing up, follow the instructions so we can check your pet looks healthy. If everything checks out, we can skip the waiting periods for your pet. โ We typically complete this review within 1 working day.
In the cover section of your app, you can see the countdown of waiting periods and when theyโre skipped.
Waiting period and Pre-existing condition checks ๐ฉโโ๏ธ
Waiting periods are separate from checks for pre-existing conditions. These conditions might still be excluded as a pet could appear healthy but have underlying or ongoing issues.
Fetch offers an upfront check for pre-existing conditions. After signing up, let us know your vet's details in the app. Weโll contact them for your pet's records and inform you of any pre-existing conditions that arenโt covered. This process usually takes a few weeks depending on when we hear back from your vets.