Terms of use

Terms of use

Take a moment to check them out

Last updated 1 May 2023

Your access and use of this website constitutes your agreement to these Terms of Use.

"This website" means all webpages located on the www.fetchpet.com.au domain name.

In these Terms of Use, 'we', 'us', 'our' and means Fetch Pet Health Pty Ltd trading as Fetch. The words (‘you’) and (‘your’) refer to users of these public Websites. Any reference to the “Service” means the financial services we are authorised to provide to you.

Your access and use of this website is governed by these Terms of Use and the Privacy Statement. By accessing and using this website you acknowledge and accept that you are bound by these Terms of Use and the Privacy Statement.

The Fetch Website

The law which applies to this website and to disputes arising out of this website, is the law of the state of New South Wales, Australia.

Fetch tries to ensure that all information published on this site ("Information") is correct at the time of publication. However, the information contained on this website may not be accurate or up to date in all respects. We do not warrant the accuracy or completeness of any information contained on this website.

The information on this website is provided for Australian residents only, and where indicated, may be limited to specific states and territories of Australia. The law of New South Wales governs these Terms of Use.

This website may contain links to third party websites. Fetch and its related entities do not make any representations as to the contents of any third party websites

Ownership of this website

All intellectual property on this website – including the trademarks and copyright in the information, text, graphics, services and other data – is owned by us and no part of this website may be reproduced, stored, modified, adapted, uploaded to another location or produced for display in public in any form without our prior written approval.

Information we provide

Fetch does not provide personal financial product advice. Any information provided to you by us is general information only, which when prepared, does not take into account your individual circumstances, objectives, financial situation or needs. When considering any financial product available from Fetch, you should carefully read the Product Disclosure Statement (PDS) and our Target Market Determination (TMD) to ensure the product is right for you.

The Insurer is Pacific International Insurance Ltd (ABN 83 169 311 193) (AFSL 523921).

Your use of this website

You must not use our website in any of the following ways:

  • Use of any type of data accumulation tool, robot, or spider to compile, disseminate, extract, process, reproduce, or repackage in any form or monitor any of the web pages, content, data or information contained within or accessible through this website

  • To accumulate or combine the content, data or information contained or accessible through this website with content, data or information from any third party, without Honey Insurance’s prior written permission

  • Use of high-volume, automated or systematic processes to obtain data or other information from this website

  • Compiling, repackaging or disseminating any information or data from this website

  • Accumulating data or information from this website whether or not using any automatic or manual process

  • Use of any type of device, process, routine or software either systematically or non-systematically to interfere or attempt to interfere with the functioning of this website or any transaction or process conducted on or through this website

  • To use or reproduce any information or data from this web site other than as specifically permitted by these Terms

  • To incorporate into or store any information or data from this website in any other website, electronic retrieval system, database, publication or other work in any form, other than as specifically permitted by these Terms

  • Combining or processing any data or information from this website with other data or information other than as specifically permitted by these Terms

  • Creating a link to this website from another website without Honey Insurance’s prior written permission

  • Using this website other than as specifically permitted by these Terms

  • Any use of this website for an unlawful purpose or activity

  • Either yourself or through a third party changing, modifying, reproducing, or creating any works derived from this website, or displaying in public, any part or content of this website without Honey Insurance’s prior written permission or unless you have a non-excludable legal right to do so

If you breach these Terms, you agree to indemnify us for any loss that we may suffer or any costs that may be incurred from your breach. Any failure by us to exercise any right, power or remedy under these Terms shall not operate as a waiver of our rights.

Privacy

We are committed to protecting your privacy. The privacy section of your PDS and Privacy Policy explain how we collect, use and disclose the personal information you provide to us. You consent to the use, transfer and disclosure of personal information by us in accordance with our Privacy Policy, available on this website.

Liability

We make no warranties or representations about this website or any of its content and will not be responsible to you or any third party for any direct or consequential loss suffered in connection with the use of this website. To the maximum extent permitted by law, we exclude any liability that may arise due to your use of our website and/or the information or materials contained on it. You agree to indemnify us for any loss or liability arising out of your use of this site.

Termination

If you violate these terms, or otherwise create risk or possible legal exposure for us, we can stop providing all or part of the Service to you. We will notify you by email or at the next time you attempt to access your account. You may also delete your account or disable your application at any time.