Have questions? Need support? We've got you.
How does insurance work?
What are excesses & contributions?
What are Fast Claims?
What are pre-existing conditions?
What are wait periods?
How do I?
Do I need to the use Fetch app?
What happens if you’re closed and I need to know if I’m covered?
How do I make a complaint?
How do I cancel my pet's plan?
How do I contact you?
What do I do before I go to my vet?
How do I submit a pre-approval?
How do I submit a claim?
How do I get 24/7 vet support?
How do I know if I'm covered when you're closed?
Who's Fetch?
Are routine preventive care expenses, such as vaccinations, covered by Fetch?
Who is the insurer?
How does Fetch make money?
What makes Fetch different?
Who's Fetch
Need extra support?
Have hearing or speech difficulties?
Need translation support?
Experiencing family or domestic violence?
Experiencing financial hardship?
Fetch support team
HC
Dr Charlotte
Vet
AM
Dr Andrew
Vet
HC
Katrina
Vet Nurse
Annie
Vet Nurse
HC
Leanne
Vet Nurse
