What pet parents say about Fetch 🐾

“I’ve unfortunately had my cats fall ill one after the other. The first developed a rare idiopathic immune disorder, requiring a blood transfusion and a week’s stay at the vet. The second suffered a stress-induced illness from missing the other cat (cats right). Both claims with Fetch proceeded smoothly, and I feel relieved I didn’t have to hesitate about treatment for either cat because of financial limits. Now I won’t shut up about Fetch to friends without pet insurance. Big thanks to the Fetch team from Mako & Ribbit for their support throughout this unfortunate ordeal. 💖”

“Fantastic, easy and smooth claim process. We’ve been with Fetch for two years and had to make our first claim for Emergency treatment this morning. After an exhausting night worrying about our pup, I submitted the claim online - being a Saturday I didn’t expect it to be looked at until Monday - within three hours the claim was processed and in my account.”

“Fetch are amazing paid our first claim out in a couple of days so glad we went with them”

“I’ve had such a positive experience with Fetch, especially with Darci. My dog needed surgery to remove an eyelid mass, and naturally I was already worried about the procedure. Darci was incredibly helpful throughout the whole process. She kept me updated, followed up with the vet clinic, and even called them directly to help get FetchPay set up before the surgery. Everything was explained clearly and I always knew what was happening next. …”

“Laura from Fetch helped me out just a few days after my cat, Peanut’s, policy commenced! She was so helpful and kind, in what was a very stressful moment for me (34 weeks pregnant!!) and my cat who apparently decided to eat my hair ties! Couldn’t rate the service highly enough! My claims were also approved super quickly and the peace of mind I had knowing Fetch had my back should Peanut need surgery, was a massive weight off my shoulders. Thankfully (fingers crossed) she seems to have made a narrow escape, even if she has used up one of her lives! Massive thank you Laura!!”

“FETCH has been easy to work with since starting with them. The claims process has been very straight forward with a quick turn around. The team have been super lovely to deal with and great at explaining anything you don’t understand.”

“I honestly couldn’t be happier with my experience with Fetch. The team were absolutely amazing throughout Scooby’s claim.”

“Fetch is easy to deal with. They are responsive and a really quality service. I love the app - makes it all easy. The company is friendly. On one occasion when I claimed for my pets illness they even told me that my insurance covered something I was not aware of - it seemed to me they were looking out for their customer! This is an impressive business in my opinion.”

“First time having pet insurance and this has to be one of the most easiest companys to be with. Service is great and the in-app experience is great as well.”

“We have been with Fetch now for several months and all correspondence and follow up has been excellent. The staff are amazingly supportive and despite everything being online or via email the response time is outstanding. I have not made a claim yet and hope I never have to but I feel that should the time come the process will be smooth. Additionally we were impressed with the cost of the insurance for our now 2 year old Viszla (now you know why we are taking insurance - A Viszla!!!).”

“I cannot thank the team at Fetch enough for their incredible support during a very stressful emergency. My dog, Elio, had to be rushed to SASH Alexandria for a complex pelvic fracture, and the financial side of things felt overwhelming. Emily and Kate were absolute standouts, they were professional, empathetic, and incredibly efficient. Fetch covered 90% of the hospital costs as per my policy, and their coordination with the specialist hospital was seamless. Knowing that Fetch truly has your back when things go wrong makes all the difference. …”

“The Fetch team have been truly amazing so far. My dog had some unexpected medical issues and the customer service team were so attentive, supportive and quick to respond. They worked with me and the vets to get claims and pre approvals proceeded as quickly as possible as well as setting up direct payments with my nominated vets within the day. Their claims were also paid out in a super timely manner. I would recommend them to anyone and everyone with pets”

“I can’t recommend fetch enough. We have had our dog covered by fetch since we brought him home and they have been excellent since day 1. Great communication, easy to use mobile app and quick customer service. I would never consider any other pet insurance and have recommended fetch to family and friends who have had exactly the same experiences I have. If I could give more stars I would!”

“Very impressed with fetch,,great price ,, VERY FRIENDLY ,KIND AND UNDERSTANDING STAFF, I HAVE PEACE OF MIND FOR MY WET NOSES NOW”

“Prompt and personalised approach, we were very grateful for the Fetch team at a difficult time.”

“So very happy always here for me and my dogs”

“I would like share my experience. I initially gave Fetch 1 star after a terrible experience. However, George the owner reached out to rectify the situation. They were apologetic and fixed the issues. Prior to this bad experience I only had good things to say. I am glad I have returned as a customer and thank the owners for reaching out and actually following through.”

“I would just like to say Thank you. By far the best experience I have ever had with insurance. My dog went for surgery yesterday. I paid the full amount, made the claim and the money is in my account today. If I could give 10 stars I would”

“Honestly couldn't recommend this company enough 🙏🏻 they have been outstanding from day one! I highly recommend going through them for your pet insurance!!! They so compassionate not only towards your pets but also the owners!”

“The Fetch team are amazing. Cooper has a very complex medical history and a complicated pre existing condition, but the team always advocate for us as best they can. Today, Emily really went above and beyond to help me organise a time sensitive pre approval for a very expensive vet visit and I'll be forever grateful for her support and patience. In addition, the Mobile app and claims process is fantastic - I live in the tech space so really appreciate a great mobile app.”

“Fetch has been amazing since day 1 !! They waived all the waiting periods in no time and amazing costumer service.”

“Dear Fetch Pet Insurance Team, I would like to sincerely thank you for the exceptional support you provided during Rufus’ surgery and the entire insurance claim process. From coordinating the surgery coverage to handling the claim so efficiently, your team was consistently responsive, clear, and reassuring. The regular updates and the seamless arrangement of direct payment to the veterinary clinic made an incredibly stressful situation much easier for us—especially as we were overseas at the time. We truly appreciate the professionalism, compassion, and efficiency with which this was handled. …”

“I have recommended Fetch to several family and friends. Last Christmas our dogs were attacked by another dog. It was such a traumatic event for us, but having Fetch pet insurance took away much of our stress and worries in terms of Vet Bills. Even during the busy season, the wonderful Fetch team responded to concerns and queries promptly, the whole process was so easy. The app is simple to navigate and all the terms and conditions are laid out so clearly. Each plan is easily customisable through a few clicks. …”

“Honestly, Fetch has been so easy to work with and offers really great prices for their services. I have a rescue dog and this was my first time ever signing up for pet insurance. I was really worried about how much it might be and how much beaureaucratic nonsense i would need to go through but it was super easy, I just downloaded the app and followed the prompts. I haven't needed to use Fetch yet (and with any luck I won't have to 🤞) but knowing that I have it there and can lodge everything through the app really helps put my mind at ease (particularly as Im not a phone call person lol). …”

“Fetch SERIOUSLY earned our loyalty. After a vv scary flipped (!!!) car accident with Darius, these guys really came through. The app is super easy to use (love how you can upload a video of your pet running to skip waiting periods), and our claim went through almost immediately. This allowed the incredible team at West Coast Vets to focus on care, not paperwork. Darius was fully patched up and got some top-notch meds that helped him forget the whole experience. Unfortunately they advise against giving to humans. …”

“Fetch Pet insurance is absolutely amazing!! I'm Amanda and I've been with them for over a year now and it's so simple and easy to get everything done especially with their app! My cat Cookie was not well at all, he was vomiting everything and couldn't even eat his usual treats. The process of using fetch was amazing as it allowed me to focus on my cat because all I had to do was upload the receipt on the app and get reimbursed. It was so easy. I'll definitely recommend Fetch Pet insurance to everyone I know!”

“Yesterday was my 1st time making a claim. I was unsure how to go about it, but Aisling was amazing. They walked me through everything and when it came time to pick up Willow after her surgery the claim was already being processed and the vets were paid before I left. I even received a message this morning checking in on Willow, I cannot thank them enough and would DEFINITELY recommend FETCH to anyone ❤️ Thankyou Aisling for making this a easy and stressful experience”

“We have our 4 cats insured with Fetch and recently had to make a claim for our ragdoll, Jack. The app made it so easy to submit the claim and I really appreciated being able to talk to the friendly team throughout the claim process. Everything was sorted so quickly and without any stress on my part which was great while dealing with a sick kitty.”

“Fetch Pet Insurance have been fantastic. Their team are friendly and easy to work with. When our dog had an ear infection, they guided us through our first claim and made the process simple. Their support was quick and clear. I recommend them highly. From Matthew Mangali-Rismondo (Rupert’s dad)”

“I haven’t had the need to use my fetch account as yet. My 2 dogs Hank and BJ are healthy 11 months old . However I will say that the contact and administration I have experienced with Fetch has been easy. Setting up the account was easy and I find the app very easy to navigate.”

“Such have always been very helpful when making a claim for myself and my dog nova. They’ve always reached out and made sure she was okay. It felt more like someone cared rather than insurance Claims. Easy process at the vets absolutely would recommend. Evie and Nova”

“I have really been impressed with the coverage and service from Fetch. When my cat went missing they helped out by posting on Facebook to help reach more people in my area. I’ve now continued with using fetch with new pets and recommend it to my friends and family”

“Fetch have been faultless with managing my claims for my dog’s epilepsy. Every time I order medication, my claim is very quickly accepted and reimbursed. Very happy with our choice to insure with Fetch!!”

“So far very happy with Fetch. Great pricing and cover options. Hopefully my Bugzy won’t have to make a claim but if he does I’m very confident Fetch will be amazing!”

“Had a great experience with Fetch Pet insurance so far, they're very affordable and very easy to communicate with! Super helpful! - Aura, Luca, and Kali 🐶”

“Fetch has provided Jax snd Jilly excellent insurance coverage. We feel so happy with the level of coverage. Great peace of mind”

“Dry happy to have chosen fetch for our girl Marlu so far so good herd lots of good things about them before joining up”

“Very happy with fetch so far for our Italian greyhound, Theo. Had to submit a claim and was very easy with no issues”

“After migrating Pacho my cat from the UK to Australia, I needed a great insurance company and fetch won my vote!”

“Great pet insurance. Easy to use app, preapproval and direct payment for claims. Peace of mind for fur parents!”

“Taking good care of my golden retriever, Milo. The staff are very very helpful. Response is fast and efficient.”

“I have been with Fetch for over 2 years and have found them brilliant to deal with and very reasonably priced.”

“Fetch have been great for Macy and myself. Very good communication and reasonable pricing. Highly recommend!”

“Very helpful customer service. Always willing to help with any questions or queries you may have.”

“Fetch have been very responsive and provide a great service for myself (Zoe) and dog Nina!”

“Easy to sign up- easy to use app. Easy to adjust plan. Great for emergency situations”

“Our Rocky had a deciduous tooth removed, and Fetch made it so easy to claim.”

“Very fast with payment and great customer service - Carlee, Odin, Kearah”

“Nelly's claims have been dealt with swiftly.”

“I’ve had a really positive experience with Fetch Pet Insurance. The team is super responsive and communicative! Additionally claims been simple to submit through the app, and reimbursements were processed faster than I expected, which made a stressful situation much easier to manage. I also appreciate the range of coverage for accidents and illnesses, and the peace of mind knowing my pet is protected if something unexpected happens. Overall, Fetch is reliable, transparent, and genuinely focused on pet wellbeing. I would definitely recommend them to other pet owners looking for dependable insurance. …”

“We have used fetch for our three dogs over the past 3 years now and have nothing but positive things to say. The claim process is easy and the peace of mind we have from having cover is priceless”

“Xena has been with fetch since she was 8 weeks old. We needed to use fetch for emergency surgery and fetch were so easy to deal with. They approved each claim usually within a timely manner and the money was reimbursed back into our account quickly. They have many options for coverage and large yearly limits. We are very happy with fetch. Only thing I would ask it’s gap only payments to avoid forking out the large amounts needed for some things. But otherwise overall extremely satisfied.”

“We’re very thankful for Fetch during a really scary time for us and our cat, Penguin. He suddenly had blood in his urine, and with our regular vet unavailable, we had to rush him to emergency care. Knowing we had insurance support through Fetch gave us much-needed peace of mind, and the claims process was straightforward. We’re grateful we had Fetch when Penguin needed urgent help and would happily recommend them to other pet owners.”

“Fetch is affordable and easy to make a claim through their app. I'm so glad I changed to Fetch from another insurer for my mini fox terrier and Golden Retriever. I don't need to worry if they have an accident or get sick, because there is always someone ready to help with any of my queries and my claim is paid extremely fast too!”

“Switched all 5 babies to fetch this year. The price and value of coverage is just excellent. The claims process was also easy as I found out when my girl Ava had to go to emergency and payment came through quickly once all vet checks were completed. Such a relief to have insurance just in case something happens”

“Only 5 stars will do for this great pet insurance. Buddy had a sudden seizure and Fetch approved the claim immediately and reassured me he would be covered should there be any ongoing issues. Their communication on the app is wonderful and the customer service team, outstanding. Highly recommended.”

“I moved to Fetch from another well known pet insurance company and I’m so happy. I’m saving myself thousands per year. I have claimed multiple times for my dogs and have had no issues. I love using the app, it’s easy and intuitive. Customer service is excellent.”

“My little doxie Evie had to have major back surgery. Fetch were amazing. Open communication, quick resolution, offered sympathy and understanding. Seriously so happy with the process. Thanks. Kristy Pearson”

“Fetch has been amazing! My dog needed emergency surgery costing thousands. Once the claim was made, the team was quick and efficient. Taylor & Emily went above and beyond to support us, helping us out to make sure we did not have to pay the whole cost out of pocket. Truly caring, patient, and supportive — we’re so grateful!”

“Poor Bronco needed emergency surgery and during a stressful time Fetch insurance was amazing. We contacted Fetch on Monday and they had paid the bill by the following morning. Very professional, easy to contact, followed up quickly, personable and genuinely seemed to care about Bronco. Highly recommend.”

“I have now made 2 claims with Fetch. It has been so simple. Have now set it up so that I only need to pay my contribution and fetch pays the bill while I am at the vet. The chat function is fantastic and very little wait time. I highly recommend Fetch for your fur babies too.”

“My dog Chewy has been really unwell and thanks to Fetch and their amazing customer service, I have managed to afford to provide him with the best treatment. Fetch have been fantastic and supported me through the entire process. Can’t recommend them highly enough. Five stars”

“I have never had pet insurance but after my son’s dog had an accident and he had pet insurance I realised how important it was. I bought Fetch pet insurance 6 months ago and I’m so grateful and thankful I did.”

“Absolutely love Fetch. Super easy to sign up and get started. It's also great that it's all on a funky app, so it's simple to reach your plans and claims on your phone! Lovely customer service and great price.”

“So far really good. Got pre-approval for a knee operation in one day. After the operation I submitted the receipt and 80% was refunded to my account less than 24hours later. Really happy with Fetch so far.”

“Honest, helpful, refreshing! I love fetch! It’s so easy to use and manage, they never cause me any issues when claiming, and it’s honestly refreshing to deal with such a pleasant pet insurance company.”

“Had a few issues setting up because of what my vet had sent in the report. But after a phone call to the vet and a chat with Emily from their AUSTRALIAN based customer support, it was all sorted.”

“Kate at Fetch has been case handling my new application for my two dogs and the process of waiving the waiting period has been smooth. Fast answers to email questions as well. Keep it up.”

“I switched from a different company and couldn’t be happier with the customer service from fetch! Really attentive customer service and the app is excellent to use. Thank you again”

“Recently, our dog got really sick. He ended up at the specialty vet's for three days. As they tried to figure out what was wrong with him, the bills added up. Fetch was great.”

“Highly recommend Fetch for your pet insurance, quick claims once you filled your dogs health condition report. Refunds were quick! Glad I decided to go with them.”

“Excellent with communication and setup of the accounts. Nice and easy setting up another pet. Excellent communication with a nice easy claims process.”

“Great pet insurance company , have been amazing with first claim with our dog ,processed quickly with great communication . Definitely recommend”

“Everything to do with fetch was simple and straightforward, the cover is perfect and it’s so easy to get the waiting periods waived.”

“Such a simple process to sign up online. Straightforward and I feel very confident that I have the right cover for my Maurice.”

“Super easy claims process and paid out quickly. Such a relief to have such a good system when trying to juggle a sick pet”

“Definitely recommend Fetch for your pets! Just started my kitten on a plan with them and the whole process was seamless.”

“Great pet insurance! Incredible customer service, clear communication, competitive prices and such a user friendly app.”

“Great Pet Insurance. Fast and easy claims reimbursed. Ask how your dog is progressing. Couldn't be happier”

“Great service and very quick and responsive on claims. Came through when I needed it the most most.”

“Very happy with FETCH pet policy and the instant msg replies for an enquiry Thankyou Maya”

“Fetch sorted out my issue expeditiously and to my satisfaction.”

“When my dachshund Dax was diagnosed with IVDD, I was heartbroken and completely overwhelmed. It was such a scary time, and the last thing I wanted to worry about was how I was going to afford his care. Fetch honestly took such a weight off my shoulders. Their app is super easy to use, I was able to submit claims and track everything without any stress, which made such a difference when my mind was already on Dax. The staff were always friendly and kind whenever I had questions, and I felt like they genuinely cared about what we were going through. …”

“Our poor little 18-month-old bulldog hasn’t had the best start to life, needing five surgeries in just one year. We are so grateful we signed up with Fetch Insurance. They have been nothing but supportive and helpful throughout the whole process. Every single claim has been honoured quickly and without fuss. They even set up direct communication with our vet, saving us from extra stress and paperwork. Thanks to this outstanding support, we’ll be bulldog-lifelong customers with Fetch Pet Insurance.”

“If Archie could type, he’d be paw-slamming 10 stars out of 5 for Fetch right now 🐾⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️. Everything is super easy to follow, their customer service is friendlier than a Labrador at the park, and honestly, they’ve made pet insurance feel like a walk in the park (without the muddy paws). Couldn’t recommend them more – Archie and I are officially Fetch fan club members ✨✨”

“I recently had to make my first claim for my cheeky cat Quincey after she snuck into my sewing room and chowed down on a spool of thread- and thankfully the experience with Fetch was seamless! I was able to speak to the 24/7 vet team to get urgent support on what to do next as soon as I saw what had happened, and the fetch team checked in on me throughout the process with the emergency vet. I felt so reassured and much more confident agreeing to treatment and making sure we were taking the right steps when I knew I didn’t need to panic about the insurance side of things. …”

“Working in the animal industry I have seen my fair share of insurance companies! First time with Fetch which one of my newest family members. The claims process was so easy, quick and put your mind at peace that they are looking after my boy! 🐈‍⬛️”

“Professional friendly service and assistance.”

“Easy to reach support. Responsive. Timely processing of the claim. Great app.”

“Fetch has been wonderful and I would rate them 5 stars or more Their customer service is wonderful and im very grateful for their wonderful support and their caring for Eli and myself Would recommend fetch a 1000 percent Thankyou fetch I appreciate it”

“We are so impressed with Fetch Insurance. Their quick and efficient service has been just been amazing. Our little dog needed a quick admission for a procedure and Fetch Insurance was so helpful and accommodating and quick with the pre-approval, we can not recommend them highly enough. They have also been great with our cat who also requires a procedure. We have been a little unlucky with our pets health but Fetch Insurance has been there for us and we are very grateful.”

“Fetch has been incredible. The ease of using the app and the prompt replies are fantastic. We recently had to make a claim and it was seamless. Cannot rate them high enough”

“When I first got my girl, she got a UTI. After all the initial purchase, vaccination and food costs etc, I was stressed about having to pay another vet bill so soon. Thankfully I had gotten her insured with Fetch, and the team was wondering with helping me out. Now I'm a little more at ease when I watch her run around crazily knowing that if something did happen, I can focus on getting her cared for rather than worrying about expensive bills.”

“I have two mini dachshunds insured with fetch and it’s been nothing but seamless. It’s such an easy system to use and claiming is a breeze. I’m actually surprised every time I have to communicate with fetch because it’s always pleasant and easy!”

“Excellent and fast submission process!”

“Fetch team is really help us for treatment process. All team members support team and customer team are working fast. And i could find all my questions’ answers. Thank you so much.”

“This is my first experience with pet insurance and I have never been happier or more grateful for the support I have received at Fetch. Service is efficient and claims are easy to process. Thank you so much Fetch!”

“Fetch is great - easy to deal with and I am grateful that they are covering my rehomed Greyhound with his tendonitis. It is stressful enough to have an ill pet without the added pressure of vet and medicine bills. Can't say enough good things.”

“Great work at the end to get the claim correct and finish the reimbursement process. Thanks to Emily for chasing up the full paperwork. Communication was good through the process and the well wishes were certainly appreciated 👍 Our Harley is all back to her best now, thanks to all from Fetch.....👋👌❤️”

“My dog Luna was only 14months old when she was diagnosed with hip dysplasia- the diagnosis in itself involved scans and specialist vets. Having Fetch insurance has given me the ability to choose the way forward that is best for Luna, making specialist physio, consults and surgery if needed affordable.”

“Our 12 week old puppy broke her leg, fetch insurance was super simple to use. Received quick and personable responses. So glad we went with them, saved us a lot of stress and money during a rough time ♥️”

“I have had a pleasant experience with fetch, very prompt at replying to messages. They have worked very fast with the claim process. I cannot fault them I’m so impressed will be switching my other pet across to fetch aswell.”

“So far Fetch have been so incredible! This is my first dog and experience with a pet insurance company and I’m so glad I went with them. The process is so easy through the app and they are soooo fast at responding to any queries and reimbursing costs (same day)!”

“Great service and super efficient app for making claims. Highly recommended!”

“Claims were easy and helped during difficult time with the loss of my baby boy”

“Fetch are quick to reimburse treatments and are always checking in on how my dog is going.”

“I have been with insurance companies before but they only treat you as a number but Fetch treats you like a friend. I love how they care and bend over backwards to make sure that the process is easy and stress free for you and your furry friend. The service I received in the last 2 days was exceptional and I will always be grateful. Im with Fetch for life and I highly recommend them to everyone.”

“My dog had the worst surgery complications and ended up in Animal Hospital after knee surgery with pneumonia and gastroenteritis, he was so unwell. Feeding tube, oxygen tube and a lot of pain medication and worry. Fetch have been the best support, totally went far and beyond to help. A special thanks to Emily for helping with my claim. Thanks Fetch, you are the best ⭐️ ⭐️ ⭐️ ⭐️ ⭐️”

“Fetch staff were so friendly and quick to respond to our claim! Very pleasant and understanding.”

“Great experience, claimed multiple times for multiple pets, always an easy process 🤩”

“Quick claims, app is great, customer service are helpful & responsive. I’ve been with Fetch for 1 year & had 2 claims. Nothing but positive experiences. I wish all my pets were with Fetch.”

“Thank you so much for all of your help. Fetch provide 24/7 advice from a Vet nurse and I honestly can’t thank them enough. My nurse was brilliant, helpful and lovely. Thank you Fetch, I truly believe from this service alone that pet insurance with Fetch is worth every penny. Luna loves them!”

“Frankie fell ill and the entire team were amazing. There were regular check ins and genuine concern for her well being. The claims process was dealt with swiftly and effectively, can’t recommend Fetch highly enough, if I could give 6 stars I would.”

“We’ve had a great experience with Fetch, having recently made a claim - it was processed quickly, great communication, the app is really easy to use and I would highly recommend Fetch to anyone looking for pet insurance!”

“An extensive trip to the vet after my precious dog found a fishing lure and got it straight through his lip 😑 Thankfully got 80% back within a week..easy claim process, all done on line. Definitely recommend Fetch!!”

“Have been using Fetch for a year now after never previously having pet insurance. It’s bern a fantastic experience thus far, with great coverage, great app, great service and experiences. Would highly recommend.”

“I've submitted a few claims to Fetch now, thanks to my ever mischievous labrador. Fetch have been wonderful to deal with. They've communicated promptly and answered any questions I've asked.”

“Fetch have taken alot if stress off of having to take my pup to the vet. They have fantastic communication and make you feel a part of the family. Claims are processed quickly to.”

“I have been with Fetch now for approximately 6 months. To set up an account with them was super easy. I made my first claim last week and I have to say again it was super easy!”

“The claim was processed quickly and without any issues- it’s great to know we have Luna covered so she can keep carrying her frisbee to the park!”

“Outstanding customer service - easy to access advice after hours via chat, through to handling my claim with clear updates right in the app.”

“Really impressed with Fetch so far. Processed my claim really quickly on a Saturday and was just told money would be with us in 5 days.”

“So amazing very supportive so easy to set up the appt is awsome try them you and your pets will be looked after for life”

“Fetch has been a delight to deal with always going above and beyond to help my beloved puppy rue, They genuinely care!”

“Fetch exceeded my expectations! as a first time pet parent, i couldnt have made the best decision by choosing Fetch.”

“Top notch. Highly recommend. Helpful, responsive and very good.”

“Very accommoding and reliable”

“Easy to lodge the claim. Claim processed and paid in less than 24 hours. Would be a bonus for me if Fetch were in Gap Only, as my vet would then be able to process the claim.”

“Really pleased with the switch to Fetch so far. Better value cover, and you can actually understand it. Customer support was super knowledgeable (and local) when I had a query via the app. And love that they sync up with my vet so admin is all sorted ahead of time. Recommended.”

“Signed up to Fetch as it offers great customer service and personalised care, beyond just pet insurance. I found it good value too. Happy to know my puppy will be well looked after. 🐶❤️”

“I’ve been looking for pet insurance for a while Fetch is the first that I feel really cares about your pet. The sign up was super easy and the cover was great for the price. Thank you Fetch team!”

“The personalized experience with Fetch gives me a genuine sense of confidence that my boy Rudy will be well taken care of. Super easy to setup my policy through the Fetch app, plus easy to register Rudy’s vet history for waiting period waivers and fast claims. Charlotte was delightful to deal with through the live chat. I haven’t used Pet Healthline yet, but I didn’t even have this option with my last pet insurer so big ups to Fetch for this feature! Fetch feels like it’s been been built by a bunch of folks that truly love pets and genuinely understand why and how important they are to us.”