How do I check cover when you’re closed?

We know emergencies don’t always happen in office hours. Here’s how to check your cover if we’re closed:

In the plan section of your app you can check:
- If your pet has any waiting periods or pre-existing conditions (after you’ve setup Fast Claims)
- Your pet’s remaining annual limit, excess and cover%
- Your pet’s plan PDS on what we cover, don’t cover and any t&cs

Remember, injuries are covered (up to the remaining annual limit and to the terms in your PDS) if they happen after your waiting period. For example, if your pet has been hit by a car or had a snake bite.