How do Fetch pre-existing checks work?

Fetch pre-existing checks is designed to make the claims process quick and easy for you and your client. Here’s how it works:

When a pet joins Fetch, we ask the pet parent every vet they've visited and collate their vet history to identify any pre-existing conditions. This helps you know your pet’s cover upfront.
Sometimes this process can take a little time while we gather your pet’s medical records. You can always check in with us for an update.