FAQ

How to

How do I cancel my pet's plan?

You can cancel your pet’s plan with Fetch any time by letting us know in your app through chat. We'll also refund you any remaining days for that month's plan.

You have a 14-day cooling-off period when you first take out your pet’s plan. If you decide you want to leave us during this period, you can cancel and receive a full refund as long as you've not made any claims.