Vet FAQs

How to

What do I do when you’re closed?

11 Oct 2023

You can email us at and we'll get back to you as soon as possible. Alternatively you can chat to us on our website. Remember that injuries such as car accidents and snake bites aren't pre-existing conditions as long as the event happened after the waiting period. If you just need to find out a little bit more about our cover, have a look at our other FAQ’s or read the PDS here.