Vet FAQs


How do I submit a pre-approval?

11 Oct 2023

It’s simple – email us an itemised quote relating to the condition and treatment. You’ll also need to include the clinical notes, a full medical history and the symptom start date.

Once we've got everything we need, we'll get back to you as soon as we can. Typically, that's within 15 minutes if Fast Claims is set up, or two days if not.