If a patient has Fast Claims enabled, you need to send us the invoices, recent history (since Fast Claims were set up) and clinical notes about the condition & treatment. If you’re a referral vet, or the client has moved to you since Fast Claims was set up, please include a full history.
We also need you to confirm a few key facts about the claim:
Condition Details/Name
Symptom Start Date
Treatment Start Date
Treatment End Date
Invoiced Amount
Amount Customer Has Paid
Send everything to us at support@fetchpet.au